Forte Business Solutions

Food & Beverage

Food and Beverage Solution

It is indeed a challenge to run a spa business. Equally difficult is to find the right solution.  Nevertheless, our spa & salon solution offers all features to effectively run day spa, hotel spa, destination spa and every kind of modern salons.

Forte business spa and salon management solution efficiently organizes client information, schedule appointments, payment collection functionality and does lot more. A complete solution that you would need to streamline and take your leisure business to the next level!

We meet our sustainability targets as we are committed to customer comfort.

Point of Sale

Our POS software is designed for different types of hospitality establishments from bars to pizzerias, fine dinings, cafes, quick service and more.

  • Dine In
  • Delivery
  • Take Away
  • Kiosk Mode
  • Add/Void Items
  • Split Bills
  • Multiple Tenders
  • Day Start/ Day End
  • Delivery Routing & Tracking

Menu & Items

Manage your items orders meals through the most flexible module. It helps you manage your recipe ingredients 

  • Recipe Management
  • Customizable Food
  • Menu
  • Side Items
  • Modifiers
  • Cooking Instructions
  • Combo Meals

Loyalty & Offers

Helps you define promotions by customer loyalty level. This can send out pricing modifications across all POS terminals

  • Promotions & Rewards
  • Referral codes
  • Transaction History
  • Happy Hour Offers
  • Gift Cards & Coupons
  • Digital Coupons

CRM

A comprehensive module for customized service in a few clicks. It works fast and improves your overall productivity up to great extent.

  • Coupon management
  • Gift voucher
  • Prepaid cards
  • Customer loyalty
  • SMS & email management
  • Promotions/campaigns
  • Reminder/ Alert
  • Customer order management
  • Customer purchase history

Tables & Guests

This module defines you to manage your tables accurately to offers customers seamless experiences

  • Graphical Layout
  • Server App
  • Table Orders
  • Table Split
  • Table Merge
  • Table Move
  • Seat Management
  • Seat Move
  • Repeat Diner Profile
  • Guest Feedback

Back Office

Streamline kitchen communications to ensure correct and speedy customer order preparation with built in Kitchen Order Tickets(KOT) and KDS system integration, recipe and meal plan management

  • Pricing Administration
  • Purchase & Inventory
  • F&B Costing & Control
  • Payroll
  • Accounting

Kitchen

Kitchen modules helps improve the restaurant staff communication. It helps in reducing the time of wait for the customer between him placing the order and receiving the food.

  • Kitchen Display System
  • Kitchen Order Ticket
  • Order Ready
  • Notification

Customer Feedback

Customer feedback module helps clients to provide their opinions on the products and services. 

  • Customizable Surveys
  • Comments
  • Reports & Analytics
  • Email and SMS Alerts
  • Social Media
  • Integration
  • Diner Loyalty Program

Tracking the stock of products and their effect on your business helps you a lot in spa and salon industry.

  • Auto min/max update
  • Multiple order option
  • Expiry stock tracking
  • Stock transfer in & out
  • Bill of material
  • Manual indent
  • Product visibility- store level
  • Rate category
  • Price revision
  • Real-time visibility
    Ingredient Levels
    Transfer of Items
    Supplier Relationship

Reports

Visually analyze your business information with the reporting module and easily create insightful reports & dashboards using a drag and drop interface.

  • KPI Report
  • Customer walk-in report
  • Customer level Analysis
  • HO report
  • Excel/ PDF/CSV/ Text export
  • Payment Analysis
  • Dashboard
  • Product age analysis
  • Hourly sales analysis
  • Stock movement report
  • Sales Associates
  • Top report

e-Commerce

Seamlessly integrates with rest of the retail suite and ability to interface to almost any merchandise management or ERP systems

  • Customer Service & Sales
  • Shipping
  • Payment and Checkout
  • Safety and Security
  • Search Engine Optimization(SEO)
  • Customer Engagement

Other Features

  • Interactive Menu
  • Offline Mode
  • Multi-language
  • Item Modifier
  • Waiter/Guest Mode
  • Multiple Staff Shifts
  • Weighing Scale Support
  • Multiple Locations
  • 3rd Party App Integration
  • Banqueting & Catering

Get in touch with Us






    Forte Business SolutionsSidra Tower, Sheikh Zayed Road, Dubai, United Arab Emirates.

    +971 4 346 5555

    info@fortebs.com

    www.fortebs.com