Forte Business Solutions

ITSM and Security Solution

Bringing agility to your business with IT service management

Technology has become integral to nearly every modern business. Therefore companies are looking for ways and means for an integrated IT service for their business needs. IT service management is an IT delivery framework that focuses on aligning IT services with the needs of the business. Further it uses best practices to improve the quality and consistency of IT services and also ensures that value is derived from IT investment at the end of the day.

Forte Business Solution recognizes the importance of both security & privacy safeguards for systems, organizations and individuals, facilitating the development of stronger, more robust and secure IT system.

Email spoofing analysis and protection

Malicious attackers and scammers often look for ways to steal email addresses, passwords, and other sensitive information. Email spoofing can cause significant damage as normal users are not able to differentiate between the genuine and spoofed email. Forte business solution for Email gives you the actionable intelligence to preemptively stop and prevent email spoofing before it reaches your inbox.

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Cyber Threat Intelligence

Cyber threat intelligence is an area of cyber security that centers on the collection and analysis of data about existing and possible attacks that threaten the security of an organization or its assets. Properly applied cyber threat intelligence provides greater insight into cyber threats, allowing for a faster, more targeted response as well as resource development and allocation.

We combine human and supervised machine leaning intelligence to give you unparalleled insight into threat landscape, across most technology and environment.

Digital forensics

Digital forensics focuses on the retrieval and analysis of sensitive digital information. Our digital forensic team has experience in investigating computers, mobile devices and other digital devices for variety of clients. We use state of art software and forensics techniques to examine the digital evidence and recover data for your case.

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Application Fraud & Account Monitoring

The changing needs of consumers and the use of new technologies create opportunities for criminals. Our end-to-end fraud detection and prevention solution supports various channels of business, empowering enterprise wide monitoring from single platform. We bring all data to single platform that gives you flexibility to scale up and down as your business changes and respond to new threats as they emerge.

Service Request and Knowledge Management

Service request streamlines service delivery for user requests ensuring information accuracy and reducing operational costs of IT service.

Knowledge management is the practice of capturing, organizing, and making available the right information in front of the right people at the right time. This helps in reducing the burden of IT and significantly improves customer satisfaction.

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Release/Problem/Change Management

Forte Business Solution helps organization make changes to the IT infrastructure meticulously. Change can include replacing or upgrading the capacity of hardware, upgrading to the new version or moving back to old version of the software, switching to new software solutions.

Our team at Forte Business Solution offers the process designed to understand and minimize risks while making IT changes.

IT Asset Management

IT asset management is a set of business processes designed to manage the lifecycle and inventory of an organization’s IT assets. Forte Business Solution for IT Asset management is designed to help mid market organizations to mitigate risk and manage their systems more effectively, saving time and money by avoiding unnecessary asset purchases.

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Service Catalog

Service Catalog helps your IT organization to increase value by communicating your IT service offerings in rich, descriptive business language in a centralized place. Forte Business Solution enables organizations to march forward with their digital transformation and deliver a wide range of products and services through a modern and user-friendly storefront. 

Configuration Management DB

To effectively manage and improve your organization process, you have to know precisely what IT service is contained in your CMDB. At the same time you need assurance for your information to be accurate. Forte Business Solution CMBD provides a complete, accurate and up-to-date view of people, process and technology that make up your business and IT environments.

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Helpdesk & Ticketing Management

The helpdesk is the single point of contact for IT support team to manage incidents, service requests and handle communication with users. By systematically capturing tickets and categorizing them correctly, you get a proper management of incidents leading to quicker resolution times. All this with the right approach from Forte Business Solution helps to improve IT and business processes across the organization to run more efficiently by generating revenue.

Get in touch with Us






    Forte Business SolutionsSidra Tower, Sheikh Zayed Road, Dubai, United Arab Emirates.

    +971 4 346 5555

    info@fortebs.com

    www.fortebs.com